Question 1

What are your products intended for?

Accepted Answer

All products offered by Elemental Peptides are sold strictly for in-vitro laboratory and research use only. They are not intended for human or veterinary use, consumption, or any diagnostic, therapeutic, or clinical application.

Question 2

Who is eligible to purchase from Elemental Peptides?

Accepted Answer

Our products are intended for qualified researchers, laboratories, universities, and institutions. By placing an order you confirm that you are at least 21 years of age and that you will use all materials solely for legitimate research purposes in accordance with applicable laws and regulations.

Question 3

How pure are your peptides?

Accepted Answer

We supply high-purity research peptides, with most compounds verified to 98% purity or greater. Identity and purity are confirmed using techniques such as high-performance liquid chromatography (HPLC) and mass spectrometry.

Question 4

Do you provide a Certificate of Analysis (CoA)?

Accepted Answer

Yes. Certificates of Analysis are available for our products. If you need a CoA for a specific compound or batch, contact our team and we will be happy to assist.

Question 5

How should peptides be stored?

Accepted Answer

Lyophilized (freeze-dried) peptides should be kept in a cool, dark place and stored frozen at -20 C for long-term stability. Once reconstituted, peptides should be refrigerated and used within the timeframe appropriate for the specific compound. Minimize exposure to light, heat, and repeated freeze-thaw cycles.

Question 6

Do your peptides require reconstitution?

Accepted Answer

Most peptides ship as a lyophilized powder and require reconstitution with an appropriate solvent, such as bacteriostatic or sterile water, before use in research. Reconstitution should be performed by a trained researcher following standard laboratory practice.

Question 7

How long does shipping take?

Accepted Answer

Orders are typically processed within 1-2 business days and shipped promptly using protective, temperature-conscious packaging. Delivery times vary by destination and the shipping method selected at checkout. Tracking information is provided once your order ships.

Question 8

What is your return policy?

Accepted Answer

Because our products are sensitive research materials, returns are handled on a case-by-case basis. If your order arrives damaged or incorrect, please contact us promptly so we can make it right. See our Return Policy page for full details.

Question 9

What payment methods do you accept?

Accepted Answer

Accepted payment methods are displayed at checkout. If you have a question about payment options for your order, please reach out to our team.

Question 10

How can I contact you?

Accepted Answer

You can reach our team through the contact options on our website. We aim to respond to all inquiries promptly during business days.

Frequently Asked Questions